Staff Links

I.T. Helpdesk

Website: Staff Self Service Portal
Phone: 519-578-3660 Ext. 2216

How to Change Your Password

How to Reset a Forgotten Password

Self-Service Authentication Registration


  • To enable self-service password reset.
  • Account verification – Allows you to access your account in the event that you are locked out, hacked or you forget your password.
  • Allows email access outside of the country. You will not have email access outside of Canada if you do not complete this process.

Click here to download steps for Self-Service Authentication Registration (Link from StaffNet)