I.T. Helpdesk

Website: Staff Self Service Portal
Email: help.desk@wcdsb.ca
Phone: 519-578-3660 Ext. 2216

• SmartFind Express
• Staff – My Apps
• StaffNet

Click here to change your password

Click here to reset a forgotten password. This is only possible if you have completed the Self-Service Authentication Registration noted below.

Purpose:

• To enable self-service password reset.
• Account verification – Allows you to access your account in the event that you are locked out, hacked or you forget your password.
• Allows email access outside of the country. You will not have email access outside of Canada if you do not complete this process.

Click here to download steps for Self-Service Authentication Registration (Link from StaffNet)